Customer Relationship Management System

Microsoft Dynamics CRM is a customer relationship management system that enables you to track customer engagements from first contact through to purchase and post-sales support. Solentive Systems is a certified Microsoft Gold Partner with extensive experience in implementing and customising Dynamics CRM.

Dynamics CRM is:

• Used by leading organisations worldwide
• Familiar and easy to use
• Easily customisable to fit your organisation
• Easily integrates with existing Microsoft products
• Positioned as a Leader in Gartner’s Customer Service Magic Quadrant

	Dynamics CRM in Sales Use Dynamics CRM to boost revenues and increase your sales pipeline accuracy with complete sales-force automation.
	Dynamics CRM in Customer Service Dynamics CRM provides real-time visibility into the complete history of a customer, enabling your customer service staff to deliver enhanced value to your customers.
	Dynamics CRM in Marketing Improve the effectiveness of your marketing campaigns through complete campaign planning and reporting features available in Dynamics CRM.